As part of your lease with UniResort, your rental agreement includes the modern furniture and great shared facilities. We need your help to make sure these items remain in working order, so we ask you to look after them while you are living at UniResort. You also need to make sure your room and common area (in conjunction with roommates) is kept in a clean state, your roommates will appreciate the effort and so will any of your friends that come to visit. We hope that you take pride in the great facilities at UniResort – just like we do.
Please be aware, Management will be inspecting your common areas weekly. This is to keep things happy and harmonious in your apartment. If your common area (including the balcony) is found to be untidy, messy or unhygienic we will issue you with a breach and give you the opportunity to fix the issue. If the apartment isn’t cleaned within the allowed time frame we will organise professional cleaners, the cost of which will be shared among you and your roommates. If you have any queries or issues at the time of the breach, please talk to us as soon as possible. If you would prefer to book this service, please organise through reception.
As part of your Accommodation Agreement with UniResort the Common Area of your Apartment will be cleaned fortnightly. If the cleaning takes longer than the allotted time you and your housemates will be charged an extra cleaning fee.
Here at UniResort we conduct room inspections once every 4 weeks so it is important to check your mail box for entry notices. You will have time to remedy your breach but please note that all breaches will go on your tenancy record.
Living out of home for the first time is an exciting experience and UniResort has been created to make this big step as easy as possible. But with this freedom comes more responsibility. We often take for granted many aspects of living at home, but when living with others, it is important to understand that different individuals have different opinions.
Try and work together with your new friends and roommates to create a welcoming and friendly home environment. Clean up after yourself, share the TV remote, monitor music levels when other residents are around and be mindful of other people’s food and belongings.
Sometimes, differences of opinion do happen and it’s best to chat about your feelings instead of getting angry. If a person’s actions have hurt you, they probably didn’t realise their actions were having an effect on others.
A friendly chat with a friend or peer is a much easier and mature way to resolve an issue then being angry or mad.
Please be respectful of other people’s food. Set the rules of your apartment early on in your stay to avoid confusion. If something particular is of value to you, we advise you label it to avoid a difficult situation. Being a student everyone is generally on a tight budget, so if you didn’t pay, please keep away. The stealing of food will not be tolerated and anyone breaking this rule will be given a notice to leave.
It is quite usual for people to have differing opinions and values of life. Rather than take situations like these personally, it is best to be understanding of the position the other person is coming from.
If you find yourself in a dispute with your roommates or another tenant at UniResort please follow the following guidelines:
Try and discuss the situation calmly and maturely.
Give each person the opportunity to explain their perspective on the matter
Try and work constructively to find a compromise that both parties can adhere to
If no resolution, please chat with UniResort staff and we will endeavour to work as a mediator to solve the issue satisfactorily for the parties involved.
Most disagreements can be resolved with this approach but if there are problems that can not be solved you may wish to consider a room move.
Pets are a very big responsibility and are not to be taken lightly. UniResort does not permit our residents from having any type of pet while staying with us for the safety and comfort of yourself, your roommates and any animal you might want. This environment is suitable only for people, not animals.
We value the importance of keeping young children safe and because UniResort is a shared apartment facility with majority of young adults living here, it is not suitable for children. Hence we do not allow any person under 18 years of age to stay at UniResort.
Smoking is allowed only outside and not in shared areas. Please ensure if you are smoking on your balcony you are not disturbing any of your roommates.
There are to be no open flames anywhere on the UniResort premise, this includes in your apartment, balcony, common area. E.g. BBQ’s
If you change your email address or phone number please let Reception know ASAP. UniResort will communicate a lot via your letterbox so be sure to inspect this regularly.
It will also be in your best interest to add yourself to the UniResort accommodation Facebook page so you can keep up to date with upcoming events and news going on at UniResort.
UniResort is such a fun place to live; our residents invite guests over to enjoy our facilities quite regularly.
To ensure the safety of our residents and to protect our facilities from damage, we ask that:
- No more than 3 non UR guests per apartment at any time.
- Noise must be turned off at 10pm.
- No parties are to be advertised on Facebook or any other social networking site.
- THERE IS A STRICT NO GLASS POLICY IN THE POOL/BBQ AREA.
As the majority of our residents are students and their semester dates are all different according to different institutions, we ask that you be respectful of your neighbours at all times.
Just as you appreciate quiet during your stressful study times, please be mindful of your roommates and other residents. As above, please keep noise down after 10pm as it is your fellow residents that you are disturbing.
UniResort offers a range of additional services available at a set rate for you. These include:
- Professional cleaning.
- Linen Packs.
- Cutlery Packs.
- Printing and Scanning facilities.
- Day Trips & Excursions.